Hotel Services

We offer the following services to all our guests (click below):

+ WiFi

We offer complimentary high speed Wi-Fi internet throughout the entire hotel.

+ AAdvantage Miles

The American Airlines AAdvantage Program is the largest and most popular loyalty program in the world. Miles gained while staying at the Kapok Hotel can be accumulated and redeemed on American Airlines and participating airlines to almost 950 destinations worldwide.

+ Lobby & Snack Shop

Our Lobby and Snack Shop are open to guests 24 hours a day.

+ Check-in & Check-out

Check-in time is from 3:00pm. Should you arrive early, we will be happy to store your bags for you.

Check-out time is 12 noon. Please contact our front desk should you require a late check-out.

+ Room Service

Room service is available daily from 7am - 10pm.

+ Transportation & Parking

We have partnered with an independent taxi service. Requests can be made at the Front Desk. Public transportation (buses and private taxis) is available conveniently in front of the hotel. Complimentary parking for guests and visitors is also provided.

+ Guest Computer Station

A self-service desk is located in the lobby with High Speed Internet Access.

+ Swimming Pool & Sun Deck

Outdoor swimming pool and sun deck available to hotel guests from 6am - 10pm.

+ Exercise Room

Facility includes treadmills, an elliptical machine, stationary bicycles, weights and more. Open daily, 6am - 10pm.

+ Laundry and Dry Cleaning Services

There is a self-service laundromat (2nd floor). The hotel also offers laundry and dry cleaning services.

+ Housekeeping

Our staff will service your room daily. Please contact Front Desk with any special needs.


Room Amenities

Each of our rooms comes fully outfitted with a wide range of features:

Complimentary Wi-Fi
iPod Docking Station
LCD/HD Television with Cable
Coffee Maker
In-room Safe
Clock Radio
Hair Dryer
Iron & Ironing Board
Cosmetic Mirror

We offer a smoke-free environment in all of our rooms. Visit Rooms page